Refund and Returns Policy

Thank you for shopping at tanpoheng1981.com.

Returns

We accept returns within 7–14 days after the product has been delivered.

To be eligible for a return:

• The item must be unused and in the same condition that you received it

• The item must be in the original packaging

• Proof of purchase is required

Non-Returnable Items

Certain items may not be eligible for return, including:

• Used or damaged products caused by the customer

• Personalized or customized products

• Clearance or final sale items

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method within 5–10 business days.

Exchanges

We only replace items if they are defective or damaged during delivery.

Shipping for Returns

Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.

Shipping costs are non-refundable.

Contact for Returns

If you need to initiate a return, please contact us through our website contact form before sending the product back.